Conditions of sale

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE WEBSITE.

By using the website you acknowledge having read, understood and accepted these terms and conditions. If you wish to remain free from these conditions, you may choose not use the website, nor order any products contained therein.

 

WEBSITE ADMINISTRATION

SOJAGDIRECT.COM manages the website from its offices located in Canada. Those who choose to use the website do so of their own will and initiative. Furthermore, they agree to abide by all the applicable local laws. Any claims in relation to the website and to the elements contained therein or derived from the use of the website are subject to the laws that apply with the province of Quebec in Canada.

 

User restrictions

Except otherwise specified in any section of the website, no element of the latter may be copied, reproduced, distributed, published, translated, downloaded, displayed or transmitted in any fashion without the specific written permission SOJAGDIRECT.COM or the holder of the copyrights. It is permitted to display or download parts of the site however only for non-commercial purposes and as long as no element is modified. This while preserving at all times the intellectual property rights therein contained.

 

Commercial Brands

The commercial brands and logos used or displayed on the site are subject to copyright laws registered either by SOJAGDIRECT.COM or third parties. Nothing on this site may be used in a fashion that will allow the indirect or direct use of a commercial brand without prior written consent of the owner of the brand in question.  Furthermore SOJAGDIRECT.COM does not make any representation relative to the use of a brand, the validity, the exactitude or the reliability of any elements reproduced from the site. Even though SOJAGDIRECT.COM does everything in its power to rid the site of errors SOJAGDIRECT.COM, declines any responsibility that may arise from any error that may be present in the site.

 

Return Policy

You may return non-used merchandise which does not conform to your order following a mistake or omission. You have until the end of the 10 days following reception of merchandise to exchange merchandise. The items need to be unused and in it's original packaging, in mint condition and resalable. Return fees may apply. If you have doubts about the model you own, please contact our Customer service department.

 

Refund Policy

Once the transaction is completed on our website and if for any reason you are not satisfied with the product, please contact us by email: info@sojag.ca or by phone 1-866-901-1649.

 

Product Availability

The site displays all the products available to order from suppliers. Take note that not all merchandise is part of the SOJAGDIRECT.COM inventory, nor of the site itself.

In the event that SOJAGDIRECT.COM should have to wait for a product to arrive due to an "out of stock" situation, we will notify you via e-mail of the supplementary delay this will cause. If you are not prepared to wait for the arrival of the merchandise we will reimburse your credit card. The same will happen in the event that the product is discontinued.

These are the only exceptions to the non-reimbursement policy.

SOJAGDIRECT.COM will at no time be held responsible for any damage caused to you due to an out of stock situation.